Rich Earrings
Free 30 Days Returns
Free Shipping Over $199
Description
Rich Earrings
Standard Shipping
• FREE on all orders $199+.
• Arrives in 7-10 business days.
Express Shipping
• FREE on all orders $199+.
• Arrives in 3-5 business days.
If you choose customization, this time will be extended by 4-7 business days.
Shipping Policy
We provide standard shipping, which typically takes 7 to 10 business days, as well as fast shipping, which usually arrives within 3 to 5 business days.
The estimated total delivery time is between 4-10 business days, which includes a processing time of 3-5 business days followed by a shipping time of 4-9 business days, depending on your shipping address.
If you choose customization, this time will be extended by 4-7 business days.
Return & Exchange
If you need to cancel, please reach out to us at support@gracehui.com within 6 hours of placing your order. We'll do our best to accommodate your request. However, please note that if your order has already entered production or has been shipped, we won't be able to cancel it.
We offer a 30-day exchange on all eligible items. Please have your order confirmation email or order number. To qualify for an exchange, all items must meet the same return qualifications listed in our Returns Policy.
Sale items are non-refundable.
Items over $79 that are defective and purchased within the last year can be eligible for a special promo code granting 50% off a replacement of the same item, provided you have proof of purchase.
If you would like to initiate an exchange please contact our customer service team. Email: support@gracehui.com
Care Instructions
10k Gold
Avoid Chemicals: Keep away from perfumes, cleaners, and other chemicals that may damage the metal surface.
Regular Cleaning: Clean with warm water and mild soap, and dry with a soft cloth.
Storage: Store 10K gold jewelry in a dry, cool place, avoiding contact with other pieces.
925 Silver
Prevent Oxidation: 925 silver is prone to oxidation; store it in a sealed bag to minimize air exposure.
Regular Cleaning: Use a silver-specific cleaner or a soft cloth to regularly wipe away dirt and oxidation.
Avoid Moisture: Do not wear silver jewelry while showering or swimming to prevent moisture damage.
Enamel
Avoid Impact: Enamel is delicate; avoid collisions with hard objects to prevent damage.
Gentle Cleaning: Wipe with a damp cloth, avoiding sharp objects or chemical cleaners.
Storage: Store enamel pieces separately to prevent scratches from other jewelry.
Semi-Precious Stones
Regular Cleaning: Clean with warm water and mild soap, avoiding ultrasonic cleaners.
Avoid Extreme Conditions: Keep away from high temperatures, strong light, and chemicals to protect the stone's color and luster.
Proper Storage: Store semi-precious stone jewelry in a soft cloth or jewelry box to avoid contact with hard objects.
Personalized Customer Service
Personalised Jewelry & Engraving Inspiration
Are you looking to give a personalized gift or engrave a special moment to share with a loved one? Please note the text you would like engraved when adding to the cart or checking out to create your personalized jewelry.
*Note that once production of custom items begins, they cannot be returned or exchanged.
Gift Box Upgrade
Our packaging has won the Hiii Illustration 2021 Popularity Award and a patent. We offer both standard and upgraded packaging options. With each order, you'll receive a beautifully crafted standard gift box. You can choose to upgrade our packaging for an additional fee.
